My tool is having printer issues. How can I fix this?

Verify you are using thermal printer paper and it is loaded into the tool with the shiny side out.
Verify the printer paper is loaded into the tool correctly. Click Here for paper replacement instructions.
Confirm that the print roller is not broken or disconnected from the roller notches.
If these steps do not resolve your concerns, please contact Midtronics Customer Support at (866) 592-8052

Updated on January 7, 2025